2010年7月29日星期四

Every Bit Counts

All people have self beliefs. Usually, we would regard other people’s bad actions as difficult or impossible to accept. We can imagine, what is the matter with this guy? We tell ourselves, I would never do that, strongly convinced in the sincerity of our evaluation.

But most of writers know that one of its main posts is that we’re too easy to skip to conclusions on personality-to think that the actions of others reflects a few type of firmly predisposition. We often overlook the effect of daily situations on human nature. One of those factors we constantly look past is the power of little increments.

So we read a few outrageous form of deception. Say, a politician who exaggerated or even fabricated past military service, claiming to be a decorated war hero while he really didn’t see any combat. Almost instantly, we think that he must be a pathological liar, an out-of-touch creep, and a generally immoral person. And maybe he is.

But it’s also probable that he’s a more-or-less regular man with relatively ordinary flaws, who’s exhibiting a not-so-unusual tendency to get caught up in the psychology of incremental alteration.

Perhaps the most famous study in my field of social psychology is Stanley Milgram’s examination of obedience to authority. Many of you are already familiar with Milgram’s work, but here’s a brief recap: research participants were led to think that they were taking part in a study on how punishment influences learning. Presumably at random, they were assigned to the character of "teacher," when the other person in the room was to be the "learner."

The learner was taken to another location and hooked up to a shock generator. The teacher’s instructions were to read a series of word pairs and then check the learner on his memory for those words. Wrong answers required the teacher to flip a switch on a panel to administer an electric shock, with each new mistake prompting a more intense shock than the one before.

In reality, no electric shocks were given. The beginner was actually an actor in cahoots with the research team, and his responses to every question (and every shock) were pre-recorded and played over an intercom for the teacher to hear. What Milgram actually wanted to study was the impact of authority on human behavior. Accordingly, an "experimenter" wearing a lab coat remained nearby and offered encouragement to each teacher to stick with the set procedure, issuing fairly non-coercive utterances like, "the experiment requires that you continue."

To the surprise of some at the time-including experts on human behavior and abnormal psychology-a full 65% of respondents in Milgram’s original study kept going up the shock panel all the way to its maximum level of about 449 Volts. This, although warning labels that read "Danger: Severe Shock".  And despite the fact that the learner had stopped responding altogether to the questions and the shocks some steps below 450 Volts.

Milgram’s study is often cited in efforts to explain how seemingly ordinary citizens can be prompted to engage in or facilitate atrocious (and even murderous) behavior. It’s a dramatically compelling demonstration of the power of a simple situational factor-instructions from an authority figure-on human nature.

It’s also an illustration of the significance of small increments. Participants in Milgram’s study weren’t asked to administer potentially lethal shocks to a fellow study participant. At least, not all at once, right off the bat. Instead, Milgram set up his panel so that every shock represented a 14 Volt increase over the prior one. Essential to the outcome of his study is that the psychological experience of the respondents was incremental.

Had Milgram’s experimenter simply come out and asked respondents to give a 449-Volt shock to their partner, far fewer would have agreed to do so. Implicitly, we recognize this when we think to ourselves, I never would’ve hurt, much less risked the death of another person like this. In doing so, we’re concentrating on the end effect rather than the process of how people get there.

What we fail to know is that situations become much different while needs come in small doses. Almost every one of us would, in the apparent name of science, go along with a researcher who asked us to administer little shocks at levels like 15, 30, and 45 Volts. After that, it becomes hard to stop. Where do you draw the line?

The same incremental processes underlie some of the bad behaviors we see in others. The politician who lies about his military service, going so far as to buy fake awards to display on his table?

No, more probable it all began with a slight exaggeration on a résumé. Or the failure to correct a mistaken assumption in a bio someone else wrote. From there, it’s a little step, not a giant jump, to mentioning this military decoration in single speech to one audience one time. The response of that crowd might then be so intoxicating that he starts using the line more often. Slowly, it evolves into an anecdote with specific details. Before you know it, other publications start spreading the incorrect information. Then visitors to his office start asking where he keeps his medals.

And so the snowball gradually grows bigger as it continues rolling down the slippery slope.

By no means do I seek to exonerate those who have engaged in such fabrications. Indeed, lying about military service or medals is a particularly deplorable domain of trickery, given the very real sacrifices of those who have served bravely. But thinking about little increments helps us understand how such outlandish tales evolve, even among public figures who should really know better by simply assuming that somebody out there is going to fact-check their statements.

It’s the similar psychology that emerges while you look in the mirror before you go to have breakfast. You don’t notice that you’ve gotten a little grayer, balder, or heavier than before. The change is added. But the friend or family member who hasn’t seen you for a time notices at once while you are reunite.

Therefore, it goes with deceit and a large range of other unsavory examples of human being actions. Those similar little, incremental ways which like so hardly noticeable to the self are clear and writ large to those of us observing from far away.

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